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Privacy information for visitors to the website

I. Introduction

Responsible body
We, act'o-soft GmbH Informationssysteme, Brackweder Str. 51, 33790 Halle (Westf.), phone: +49 5201 18047 0, e-mail:, as the responsible party, would like to explain to you below what data we process from you and how.

Data Protection Officer

If you have any questions regarding data protection, please contact our data protection officer Thomas Werning.


He can be reached at: GmbH - Dieselstraße 12 - 32791 Lage,
E-mail:, Tel.: +49 5232 980-4700


Below you will find information on which personal data (this is all data that identifies or makes identifiable you as a natural person (hereinafter "data subject"), such as name, address, e-mail address or also user behaviour) we collect during your visit to our site and how this is used. Data subjects are visitors to our website and users of our online services.


Data Security/Encryption
This website uses "Hypertext Transfer Protocol Secure" (https). The connection between your browser and our server is encrypted.

II. Data subject rights

Your rights as a person affected by data processing

Right of appeal
If you are of the opinion that the processing of personal data concerning you violates the General Data Protection Regulation, you have the right to lodge a complaint with the data protection supervisory authority responsible for us, the State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia,, as well as with any other data protection supervisory authority.

Right of revocation
Consents given can be revoked by you with effect for the future in accordance with Art. 7 DSGVO.

Right to information, deletion and correction
Pursuant to Art. 15 DSGVO, you have the right to obtain information about the personal data stored about you - including any recipients and the planned storage period. If incorrect personal data is processed, you have the right of rectification in accordance with Art. 16 of the GDPR. If the legal requirements are met, you can request the deletion or restriction of processing as well as object to the processing (Art. 17, 18 and 21 DSGVO).

If you wish your data to be deleted but we are still legally obliged to retain it, access to your data will be restricted (blocked). The same applies in the event of an objection. You can exercise your right to data portability insofar as the technical possibilities are available to the recipient and to us.

Mr. Thomas Werning will be happy to be your contact person regarding your data subject rights under the above contact details.

Obligation to provide
Without correct information from you, it is generally not possible to conclude a contract.

Automated decision making and profiling
Does not currently take place.

Intention to process in third countries
Does not currently take place.

Categories of recipients
Within the scope of providing special services, we use service companies which we have separately committed to secrecy and data protection. Access to personal data cannot be excluded in this context.

These categories of recipients are:

Processors used by us (Art. 28 DSGVO), in particular in the area of IT services, taxes, logistics and printing services, who process your data for us in accordance with instructions.

Public bodies and institutions (tax authorities) in the event of a legal or official obligation.

Other bodies for which you have given us your consent to transfer data.

Data will only be passed on to the authorities if overriding legal provisions apply.

III. Here you will find information about data processing on our website.

III. 1. Website general

Purposes of the processing
Presentation of the company, provision of services and/or sale of products as well as communication via the Internet. The purpose of data processing on this website is to provide information about products and services of our company and, if necessary, to process applications with the possibility for users to contact the contact persons in the company in a targeted manner.


Insofar as you have provided us with personal data, we use this to answer your enquiries, to advise you and process contracts concluded with you and for technical administration. Your personal data will only be passed on or transmitted to third parties if this is necessary for the purpose of processing the contract, if this is necessary for accounting purposes or if you have given your prior consent. You have the right to revoke your consent at any time with effect for the future, see "Right of revocation".


The legal basis for the collection, processing and forwarding of the data is Art. 6 para. 1 lit. b DSGVO in the context of contract processing.

This data is deleted after expiry of the applicable statutory retention obligations. Insofar as we are not subject to any statutory retention obligations, the data will be deleted when the purpose ceases to apply.

You have the right to information and the right to object to your data stored by us at any time. You can find further information under "Data subject rights" and "Right of revocation".


III. 2. Server data collection

Purpose of processing
When you visit our site, various data (server statistics) are automatically stored that your browser transmits to our provider's server: Among other things, the IP address of your device, date and time of access, name and URL of accessed files, website (from which access is made or from which you were directed to our site (referrer URL)), browser used and, if applicable, the operating system of your device as well as the name of your provider are logged.

The aforementioned data is processed by us for the purpose of smooth connection set-up and system security. This data is not merged with other data sources. The IP address is anonymised. The accruing connection data is automatically deleted, usually after a maximum of seven days. If the website is misused, log data whose further storage is necessary for evidence purposes will be retained until the incident has been clarified.

The legal basis  is Art. 6 para. 1 lit. f DSGVO and § 25 para. 2 TDDDG (in this case, however, only data such as browser or header information is transmitted inevitably or due to (browser) settings of the terminal device when calling up our website). This is not to be considered as "access to information already stored in the terminal device". Our legitimate interest according to Art. 6 (1) lit. f DSGVO results from the fact that we want to ensure secure operation of the website and detect any attacks.


III. 3. By e-mail

Purpose of the processing
Providing the telephone number for a callback is optional. If you send us a contact request by e-mail, we collect and store the e-mail address and the data contained in the e-mail.


The legal basis  is Art. 6 para. 1 lit. a DSGVO as you consent to the above-mentioned processing of your data when sending an e-mail. In addition, the legal basis also results from Art. 6 para. 1 lit. b DSGVO as the storage of the data is necessary for the fulfilment of a pre-contractual or possibly later contractual relationship.

The deletion of the data takes place when the purpose of the storage has ceased to exist, i.e. after answering your e-mail enquiry or when the matter connected with the enquiry has been conclusively clarified.

You have the right to withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of your consent.

You can find information on the right to deletion and information under "Data subject rights".


III. 4. Cookies

Purpose of processing
This site does not use cookies by default. Cookies are data records (which used to be just small text files) that are stored in your internet browser (e.g. Firefox, Google Chrome, Microsoft Explorer/Edge, Safari, etc.) or by it on your computer (i.e. your operating system) when you visit our site. With the help of the cookie, which contains a certain string of characters and possibly further information, our website recognises your internet browser when you call it up again. We use our own cookies, so-called session cookies. These are used to manage the use of the website via a login area. These cookies are only valid for the duration of your browser session and are deleted when you end your visit to our site.

The legal basis for

our own cookies is Art. 6 para. 1 lit. f DSGVO and § 25 para. 1 TDDDG. Our legitimate interest results from the fact that we only facilitate the retrievability of the page for you with the aforementioned cookies, do not collect any tracking data in the process and thus there is no interference with your personal rights and fundamental freedoms.

You can exclude the acceptance of cookies in your web browser. However, this may impair the functionality of the website.

If you use the following opt-out function of Visitor Analytics, an opt-out cookie will be stored.

We use cookies from the following third-party providers: none


III. 5. Visitor Analytics

Purpose of the processing
This website uses the Visitor Analytics web analytics service. No tracking cookies are used for this purpose. If you do not agree to the storage and analysis of this data from your visit, you can object to its storage and use at any time by clicking on it below. In this case, a so-called opt-out cookie will be placed in your browser, which means that Visitor Analytics will not collect any session data. For this purpose, a session cookie is also set when you visit this sub-page to manage the opt-out. Please note that if you delete your cookies completely, the opt-out cookie will also be deleted and you may have to reactivate it.

The legal basis  is Art. 6 para. 1 (f) DSGVO. Our legitimate interest results from the fact that we make adjustments for optimisation and marketing purposes as well as for security based on the statistical analysis of user behaviour.

You can object to tracking via Visitor Analytics here:


IV. Up-to-dateness and amendment of this privacy policy

We reserve the right to adapt the content of this data protection declaration at any time. This is usually done in the event of further development or adaptation of the services used. You can view the current data protection declaration on our website. Status of this declaration: 10.07.2023

Further information on the handling of personal data can be found at