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last update:  5.03.2010

••• latest news

••• Tue. 16.02.2010
act'o-soft strengthens customer service

In December we were able to attract Anke Klaas, a further professional trainer and supporter for our customer service center.

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••• Partner

act'o-cash:
for more easiness.
The till is at the heart of your store. The final contact with the customer takes place here. The software manages with expertise the tricky part of the act of purchasing. The customer as well as the self acclaimed quality and appearance are held in high esteem.

What does act'o-cash offers to you?

act'o-cash gets to know your stores top to button. The till software by act'o-soft can be tailored to the specific needs of your stores. act'o-cash handles all processes completely and future-proof, from serving the customer, purchase procedure, money management and goods management over staff management to store communication. The application is variable: The till has the ability to run offline, but can transfer its data at any time as well.

With act'o-cash you can optimise your purchase procedure

To cover transactions at the till fast and safely, you need a till software which meets every requirement. By supporting your customer service at the point of sale act'o-cash ensures that. The intuitively user interface guarantees you short training periods and a relaxed application handling. An additional advantage of act'o-cash is the clear arrangement of information, for e. g. data on articles, customers and extras (vouchers, discounts …), to support the dialogue with your customers in the best way and to boost your sales as well. Finally, your communication between till, store back office and head office becomes more effectively through a reliable reporting on all till processes and faster intervention capabilities of your management.

• • • but that’s only one of many possibilities of application

It goes without saying that with act'o-cash you can cover all types of barcodes and all means of payments. You can sell goods, return goods, reserve goods and order goods for customers. You can use vouchers of any kind, electronic gift cards, loyalty cards, give staff discounts, register the salesperson using the till and make a reference to marketing surveys. Naturally, you can execute returns with reference to the till receipt, you have unlimited freedom to design promotions and you have the ability to address customers visually via a customer screen. Even the processes not taking place in the presence of customers – from assortment inventory to time recording – you will conduct professionally. You are administering the safe, clocking in and out, communicate via telegrams and e-mails with the staff, run benchmarks et cetera – all together with one system and one standardised user interface. With the integration of RFID, digital signature, fingerprint, and other devices you are already equipped for the future.

act'o-cash provides Europe-wide special knowledge

Whether the waiving of one and two cent coins in the Netherlands, special requirements for electronic purse in Belgium, multilingualism and parallel currencies in Switzerland, integration of fiscal printers in Italy or the need of a certification in Hungary - act'o-cash knows the international requirements throughout Europe. The combination of hardware independency and an open-ended scalability unlocks all doors for your expansion.

act’o-cash unites a high security and low training costs.

The use of act'o-cash is easy to learn and the user prompting works intuitively through a touch-screen, which perfectly fits the needs of the store staff. Whether at the mobile device or at the till software act'o-cash – the whole staff is working on a standardised user interface with minimal training costs. Administration and data maintenance are done via the latest Windows screen. act'o-cash provides automatic security levels for each access and therefore creates maximum security. Additionally, all act'o-soft products are audit-proof.

... just Retail